Tune-Up Your Small Business: Improve Operations, Increase Profitability

Tune-Up Your Small Business is the ideal guide for small business owners who want to achieve their personal and professional goals by making their businesses more successful. This book focuses on making regular, small changes that can lead to significant improvements over time. Through stories of small businesses that have grown by following the advice in this book, it offers inspiration and practical advice. Dr Sleeman provides easy-to-follow steps to help you define what makes your business unique, communicate effectively with your customers, and present your business accurately online. The book also advises on how to get better by listening to customers, ensuring your team delivers the best service, and discovering what customers are looking to purchase. You will find simple advice on how to price your services and reduce expenses without losing value. This book is a step-by-step guide to developing your business steadily and effectively.